faq (frequently asked questions)
If your question is not answered below, please contact the appropriate Music SA Staff member.
music sa (general)
HOW DO I SIGN UP FOR MUSIC SA BUSINESS COURSES?
You will find Course Information Sheets, Timetables and links to Enrolment forms on the 'Courses' page. For questions about Music SA Education & Training Programs, please contact: Daniel Randell, General Manager - Ph 08 8218 8444; daniel@musichouse.org.au. He can also answer questions on the Music SA Company in general, and its many different projects.
HOW DO I GET GENERAL ADVICE ON THE MUSIC INDUSTRY?
For questions about the music industry (e.g. how to get gigs, management, publishing, grants, etc), contact: Gordon Andersen, Industry Deveopment Officer - Ph 08 8218 8445; gordon@musichouse.org.au. Gordon is a wealth of information on the SA industry and beyond, and is available to offer general advice for beginners, emerging acts, export-ready acts, and other musicians.
ARE THERE JOBS AVAILABLE **OR** CAN I DO WORK EXPERIENCE?
Music SA is a non-profit organisation, and new opportunities for paid employment are extremely limited. But if you wish to submit a CV for Music SA to keep on file, please email it to daniel@musichouse.org.au or post to "Attn: Music SA - Employment", Level 1, Corner of North Terrace & Morphett Street, Adelaide SA 5000. As staff are part-time and office space is also quite limited, work experience is not generally possible. However, Music SA runs regular events for the music industry (e.g. Louder Than Words, SAMI Awards, Coopers Alive, Music SA Quiz Night Fundraiser), and there may be volunteer opportunities. Contact the General Manager or Industry Development Officer for details. The website also has a Review Panel of SA-based personnel who contribute to CD and live reviews. For details on becoming involved, go to Reviews>>.
musicsa.com.au website - general
HOW DO I JOIN THE MAILING LIST?
Click the 'Join Mailing List' icon in right column of this page. You can also join the list from several other pages on the website (where ever you see this icon), and when you make an enquiry, you can tick the 'join mailing list' box as you fill out the general 'Contact' form.
HOW DO I SUBMIT CONTENT / CONTRIBUTE TO THE WEBSITE?
• Send us your info
You'll find plenty of ways to send us your editorial in General Promotion>>. You can submit upcoming events, gigs, news or other music-related happenings, and it may get selected as Feature Articles on our News, Events, or Grapevine or other pages. There are also more opportunities through our Spotlight, Tour Diaries for South Australian and Interstate/International Acts, Gallery and Reviews. To get your Gigs in the Coopers Weekly Gig Guide on the website, see the question below. Those with CD Launches or other special events on the horizon can apply to be the Music SA Feature Artist. See each of these pages for details on what to submit. Email info@musicsa.com.au potential content for consideration, and make sure you add us to your own mailing list.
• Get listed in our Directories
SA artists can boost their web presence with FREE Artist Listings on our site; listing space is also available for Venues and Music-related Businesses . You will be provided with login details to your listing, so you can update the content anytime you like.
• Apply for our Review Panel
Music SA is always looking for dedicated, reliable and enthusiastic writers for the Panel. If you can commit to at least one CD review per month, and have a passion for SA music and a flair for writing, we'd like to hear from you. For details on becoming involved, go to Reviews>>
• Get in touch
Contact SA musicians directly through their Artist Listings, or Email us your comments and suggestions for Music SA. You can also Join us Twitter, Facebook & Mypace. Music SA has presence across the web on social networking sites. Follow us, Friend us, become a Fan, and use our space to promote your own music involvement. Finally, why not chat in our Forum? Music SA's forum has nearly plenty active topics (including Gig Postings), with 700+ registered users. You can have your say by registering (for free) under any username & password you like.
HOW DO I GET IN THE GIG GUIDE?
To get in the Coopers Weekly Gig Guide on Music SA, you must send the details to dB Magazine by their required deadlines. Information on CD Launches can be sent directly to Music SA, for consideration in the Artist Events section on the Events page. A limited number of gigs are chosen every week as Featured Gigs, which appear on the Gig Guide page. To be considered for featured gigs, email your details to Music SA, and make sure to add info@musicsa.com.au to your own mailing list so we get your news regularly. You are most welcome to add gigs to Music SA's Forum, on the Gig Posting section. Finally, if you are on the Music SA Artist List, you can include gigs on your own listing. This is an excellent way to make sure people keep visiting your page regularly, and allows you to give advance notice of upcoming gigs.
HOW DO I ADVERTISE ON THE WEBSITE?
Music SA has a number of advertising and sponsorhip options, starting from $50. Go to Advertising >> for details. Some businesses may also be eligible for the Local Loyalty Program, which entitles you to discounted advertising and special promotion on MusicS A. Go to the Loyalty page >> for details on the Program. Businesses and Venues are welcome to sign up for annual listings on Music SA, which includes an individual page in the Directories and cross referencing through the website. See the Venue Get Listed >> and Business Get Listed >> pages for details. Membership in these listings also entitles you to discounts on all advertising on the website.
musicsa.com.au website - technical support
HOW DO I LOGIN TO MY LISTING?
Go to the top right of the Homepage (or News or Events) and enter the Username & Password that you chose when you sign up for your listing.
HOW DO I FIND MY LOST PASSWORD?
A Password Retrieval function is located in the Login box. Click on the link and follow the prompts. Once logged in, you can also change your password via a link on the Login box. Please note, for the Password Retrieval function to work, you will need to use the email address you submitted when you signed up for your listing.
HOW DO I UPDATE MY LISTING?
You will need your Username & Password, which you chose when you signed up for your listing Login at the top right of the Homepage (as described above). (NOTE: Usernames & Passwords for the Music SA FORUM are separate to your Listing Login details). Once logged in, follow the online instructions in the left column of the panel. Be sure to 'Save' all content that you enter, and 'Send Live' to make sure the new /edited content appears online.
WHY ISN'T MY NEW LISTING OR CONTENT APPEARING ONLINE?
Make sure you click the 'Send Live' buttons on the management console. You must also 'Save' your content, before going to other pages on the console. Otherwise, your content will revert to the previous version. If your listing is new, your name will not appear in the Directory page until you have added, saved, and 'sent live' your content for the first time.
WHY AREN'T MY MEDIA FILES UPLOADING?
The limit for media files on Music SA is 30mb. Videos or other content larger than this will fail to upload. The best formats to use are the standard .mp3 or mp4 (h.264) files, but the system also supports flv, aac, mp4, mov, and YouTube urls. Alternatively, you can use weblinks for photos / mp3s. HOWEVER, the site will ONLY accept links that directly point to / open the actual files. For example, an mp3 weblink should point to where the actual mp3 is stored online (e.g. http://www.mybandsite.com/mytrack.mp3), and NOT a webpage where the file is listed (e.g. www.mybandsite.com/audiolist). Weblinks that open another website will be removed by Music SA. This policy exists to maintain easy navigation, the integrity of cross-reference tools built into Music SA (e.g. mp3s appear on your page and in the Listening Room automatically) and content control. Don't forget to include "http://" when adding links. If you still have trouble, email the Website Co-Ordinator for assistance with uploads. Please do not send the actual files unless requested.
For further help with any technical enquiries, please email info@musicsa.com.au.
